Terms and Conditions

Welcome to TECQNIO GLOBAL SYSTEMS PVT LTD! These terms and conditions ("Terms", "Agreement") govern your access to and use of the TECQNIO GLOBAL SYSTEMS PVT LTD website ("tecqnio.shop"), including any content, functionality, and services offered on or through the Website, where we sell refurbished laptops and desktops ("Products"). By accessing or using this Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. General Terms

By accessing or using the Website, you represent that you are at least 18 years old or have the consent of a legal guardian. You agree to provide accurate and truthful information when using our services, including during registration or checkout.

2. Products

We offer refurbished laptops and desktops ("Products") through our Website. All Products are inspected, and tested to ensure they meet our standards for quality, but please note that they are not brand new and may show signs of prior use.

  • Product Descriptions: We strive to provide accurate and up-to-date descriptions of our Products, including specifications, features, and condition. However, we do not guarantee that all descriptions are accurate or complete. Please read all descriptions carefully before purchasing.
  • Availability: All Products are subject to availability. We reserve the right to modify or discontinue any Products without notice.

3. Pricing and Payment

  • Pricing: All prices on the Website are listed in Rupees and are subject to change without notice. Prices may not include taxes, shipping fees, or other additional charges.
  • Payment: We accept payments via credit cards, PayPal, etc.. You agree to provide accurate payment information and authorize us to charge your selected payment method for the total amount of your order.
  • Billing Issues: If there are any billing issues, you must contact us within 14 days of the charge to resolve the matter.

4. Orders and Shipping

  • Order Confirmation: Once an order is placed, you will receive an email confirming your purchase. This email is not a guarantee that your order has been accepted. We reserve the right to refuse or cancel an order at our discretion, including due to errors in pricing or product availability.
  • Shipping: We ship in and around Bangalore. Shipping charges are calculated during checkout and depend on the delivery destination and size of the order. Please ensure your shipping information is correct; we are not responsible for delivery issues caused by incorrect details.
  • Delivery Time: Estimated delivery times are provided, but we cannot guarantee exact delivery dates. Delays may occur due to shipping carrier issues or unforeseen events.

5. Returns and Refunds

  • Return Policy: We offer a 30-day return policy on all Products. The item must be returned in its original condition, including packaging. Any returns made after the allowed period or on items that are damaged or used may not be accepted.
  • Refunds: If a return is accepted, a full or partial refund will be issued to your original payment method. Shipping fees are non-refundable.
  • Defective or Damaged Products: If you receive a defective or damaged Product, please contact us within 7 days for assistance. We will arrange a return and provide a replacement.

6. Warranties and Limitation of Liability

  • Product Warranty: All refurbished Products come with a warranty of 1 Year from the date of purchase. This warranty covers defects in workmanship or materials, but does not cover damage caused by misuse, accidents, or unauthorized modifications.
  • Limitation of Liability: To the fullest extent permitted by law, TECQNIO GLOBAL SYSTEMS PVT LTD shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of data, lost profits, or any damages arising from the use of the Website or Products.

7. Privacy Policy

Your use of the Website is governed by our Privacy Policy, which can be found at https://1sfzem-ra.myshopify.com/pages/privacy-policy By using our Website, you consent to the practices described in the Privacy Policy.

8. Account and Security

  • Account Creation: To place an order or access certain features of the Website, you may be required to create an account. You agree to provide accurate, complete, and current information for your account and to update it as necessary.
  • Security: You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately if you suspect any unauthorized use of your account.

9. Prohibited Activities

You agree not to engage in any of the following activities:

  • Use the Website for any unlawful purposes or activities.
  • Attempt to interfere with the operation of the Website or access any unauthorized areas.
  • Upload or distribute harmful content, such as viruses or malware.

10. Intellectual Property

All content on the Website, including logos, product images, text, and other materials, is the property of TECQNIO GLOBAL SYSTEMS PVT LTD and is protected by intellectual property laws. You may not copy, modify, distribute, or otherwise use any content from the Website without our prior written consent.

11. Ownership of Trademarks

The logos, trademarks, and brand names used by Tecqnio Global Systems Pvt. Ltd. are the intellectual property of their respective owners:

  • Dell Technologies: The Dell logo and brand name are registered trademarks of Dell Inc.
  • Hewlett-Packard (HP): The HP logo and brand name are registered trademarks of HP Inc.
  • Lenovo: The Lenovo logo and brand name are registered trademarks of Lenovo Group Ltd.
  • Apple: The Apple logo and MacBook name are registered trademarks of Apple Inc.

 Authorized Use: Our company may use these trademarks for the following purposes:

  • Product Identification: We may display the brands' logos on product pages, marketing materials, and invoices to identify the refurbished items we are selling.
  • Informational and Descriptive Purposes: We may use these brand names and logos to inform customers about the origin, make, and model of the refurbished products we sell.
  • Marketing and Advertising: Our use of logos in marketing materials such as brochures, websites, and online ads will be limited to describing the products we offer without infringing on the rights of the brand owners.

 Restrictions on Usage:

  • No Endorsement or Affiliation: Our use of the Dell, HP, Lenovo, and Apple logos does not imply any official endorsement, partnership, or affiliation with these companies. Tecqnio Global Systems Pvt. Ltd. is an independent seller of refurbished products and is not affiliated with the brand owners, except in cases where explicit written authorization has been provided by the brand owners.
  • No Alterations to Trademarks: The logos and trademarks must not be altered, distorted, or modified in any way. They must be displayed as is, maintaining their original proportions, colors, and text.
  • No Use in a Misleading or Deceptive Manner: The brand logos must not be used in any manner that could cause confusion, deceive customers, or imply that Tecqnio Global Systems Pvt. Ltd. is the official manufacturer or creator of the products. All refurbished products must be clearly identified as such.

Compliance with Brand Guidelines: When using the logos or any other brand materials, Tecqnio Global Systems Pvt. Ltd. agrees to comply with the specific brand guidelines set forth by each respective company. This includes but is not limited to:

  • Dell: Compliance with Dell's brand guidelines, which may include specific color codes, typography, and placement restrictions.
  • HP: Adhering to HP's usage guidelines, such as respecting their trademark protection and correct logo usage in any advertisements or marketing collateral.
  • Lenovo: Abiding by Lenovo's guidelines to ensure that their logos are used correctly without altering the visual representation.
  • Apple: Following Apple's strict branding requirements for using their logo, which may include limitations on how and where their logo is used.

Trademark Infringement: If you believe that any misuse or infringement of a brand's intellectual property has occurred, please notify us immediately. Tecqnio Global Systems Pvt. Ltd. takes the protection of intellectual property very seriously and will take corrective action to resolve any such issues.

Disclaimers:

  • No Affiliation with Manufacturers: Tecqnio Global Systems Pvt. Ltd. is an authorized reseller of refurbished products and is not an authorized dealer or manufacturer of the brands mentioned. Any use of the brand logos is solely for identification purposes and to describe the nature of the products sold.
  • No Warranties: Any warranty or service provided on refurbished products will be according to our company's terms and conditions. Any reference to manufacturer warranties is only for informational purposes and should not be misconstrued as a promise of direct support from the manufacturer.

Amendments to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting to the Website. Your continued use of the Website after such changes constitutes acceptance of the revised Terms.

12. Governing Law and Jurisdiction

This document is an electronic record as per the provisions of the Information Technology Act, 2000, and the applicable rules there under, including amendments made by the Information Technology Act, 2000. As such, it is generated by a computer system and does not require any physical or digital signatures.

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India. By using the Platform, you consent to the jurisdiction and venue of such courts for resolving any legal matters.

This document is published in compliance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which mandates the publication of rules and regulations, Privacy Policy, and Terms of Use for the access or use of the website and related mobile site (collectively referred to as the "Platform"). The Platform is owned and operated by TECQNIO GLOBAL SYSTEMS PVT LTD, a company duly incorporated under the Companies Act, 1956, with its registered office located at
No 694 Kailasam Arcade 4th floor Nagarabhavi 2nd Stage, Bangalore, India 560072

13. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: service@tecqnio.com
  • Phone: +91 9606080026